Providence Health & Services RN Hospice Intake - South Bay to Orange County in Torrance, California
Providence is calling a Intake Nurse (RN) (Per diem/Day shift) to Providence TrinityCare Hospice.
This position will provide coverage from the South Bay area to Orange County. Must be able to work weekend rotations.
Please upload a current resume reflecting all professional nursing experience, dates of employment and RN license number.
This opening will utilize the Modern Hire Prescreen Tool. If invited to this prescreen, candidates who complete this process will be given priority for interview consideration (Please note: Completing this process does not guarantee that you will be selected for an in-person interview).
We are seeking a Intake Nurse (RN) under the supervision of the Clinical Nurse Supervisor-Intake, who will act as a contact for information and arrangement of all TrinityCare Hospice services from physicians, HMOs, discharge planners and other outside referral sources. The Intake Nurse provides access for new patients to TrinityCare Hospice services.
In this position you will:
Receive case referrals from physicians, HMO insurers, discharge planners, etc., ordering hospice services:
For home care referrals, take hospice evaluation and admission order and assure appropriate staff are notified to follow up that all services and products are arranged
Follow up with referrals to confirm that all services and products have been arranged
For home care referrals take orders and assure appropriate people are notified and follow up with referrals to confirm that all services and products have been arranged
Assess patient appropriateness for admission based on intake data and admission criteria
Provide information on TrinityCare Hospice services to physicians, HMOs, insurance companies, discharge planners and other referral sources
Assess customer service needs and assures linkage with appropriate department and program
Maintain productivity standards as set by organization guidelines
Documentation / Information Management:
Assign medical record number and logs referral according to office protocol
Enter initial referral information into computer system for patient tracking
Adhere to current TrinityCare Hospice policies and contractual arrangements
Adhere to record keeping system for managing telephone intake services
Collect data on callers’ requests for information and services
Leadership / Supervision:
Participate in orientation, education and development of team members as directed by supervisor
Participate in appropriate continuing education as may be requested and/or required by immediate supervisor
Accept personal responsibility for other educational activities to enhance job-related skills and abilities
Receive grievances, problems, and complaints from callers and follows up with appropriate departments to assure satisfactory resolution. Add to log of complaints, noting department and nature of complaint
Monitor current and potential referral sources for feedback on TrinityCare Hospice’s performance
Participate in the Performance Improvement Program and participate in and adheres to the LCMHS/TrinityCare Hospice Corporate Integrity Plan
Follows Core Value for being financially prudent
Required qualifications for this position include:
Nursing, graduate of an NLN approved school
Current unencumbered California RN license
Possesses and maintains current BLS Certification
Valid driver's license with an automobile that is in good working order and insured in accordance with state and/or LCMHS/TrinityCare Hospice requirements
Minimum 1-year related work experience in hospice, palliative care, home health, acute care &/or skilled nursing
Demonstrates knowledge of home care products and services
Demonstrates effective and diplomatic telephone communication skills
Demonstrates a working knowledge of computer applications including Microsoft Office and e-mail
Required qualifications for this position include:
Bilingual a plus
About the ministry you will serve:
Providence TrinityCare Hospice, established in 1977, is the oldest and largest non-profit hospice in Southern California and the first to be licensed by the State of California. Caring for people in Los Angeles and Orange Counties with professional teams. Providence TrinityCare Hospice is Medicare Certified and Joint Commission accredited. We also provide the only specialized pediatric hospice service in Los Angeles County.
As the only pediatric hospice in Los Angeles County, Providence TrinityKids Care understands the impact a seriously ill child can have on the life of a family. A specialized division of TrinityCare, TrinityKids Care helps children with life-limiting illnesses leave the hospital in order to spend as much time as possible at home with their families.
We offer a full comprehensive range of benefits - see our website for details
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Schedule: On Call
Job Category: Nursing - Other
Other Location(s): California-Huntington Beach, California-Redondo Beach, California-San Pedro, California-Anaheim, California-Costa Mesa, California-Newport Beach, California-Buena Park, California-Orange, California-Hawthorne, California-Carson, California-Manhattan Beach, California-Garden Grove
Req ID: 254633