Providence Health & Services Regional Executive Director, Women's and Children Services in Torrance, California
This is an unparalleled opportunity for a Regional Executive Director, Women’s and Children Services in Torrance, CA.
The Regional Director is accountable for leadership, direction and implementation of Women’s and Children’s (WC) Services for Providence St. Joseph Health, Southern California, including development and implementation of a Strategic Plan with all stakeholders aligned with the Southern California Region’s overall strategic and program goals.
Transform delivery of clinical care Develop and implement program strategies that will provide an exceptional patient-centered experience by developing a seamless care delivery system and innovative care models to improve quality outcomes, reduce unnecessary clinical variation, improve coordination across the continuum, and help implement care consistent with state and national clinical guidelines.
Create enduring alignment with physicians, researchers and clinicians – Create internal and external provide alignment strategies that strengthen seamless and innovative care delivery and achieve the Triple Aim: improved quality, affordability and customer experience.
Thrive under new reimbursement models – Collaborate with Finance and Managed Care to develop program strategies and partner with payers, purchasers and providers to develop reimbursement models that advance seamless and innovative care delivery by rewarding quality, care coordination and value.
Enhance access by improving affordability – Develop and implant program strategies to enhance access to care, clinical effectiveness and improve health care affordability by providing value-based care across the continuum and reducing overall administrative and care delivery expenses.
Grow to meet community needs – Create and implement and strategies to serve more people throughout the WC care continuum of care via appropriate growth and development of program services in existing and new markets.
The Regional Executive Director, Women’s and Children Services will have the following principal duties:
Develop and successfully implement a Regional WC Strategic Plan including ministry and market specific growth plans, capital planning and resource allocation across the continuum, in collaboration with Regional, Ministry and physician leadership and other key stakeholders.
Develop and implement a physician alignment and growth strategy across the Region for WC services, including medical foundations, medical groups, IPAs, and independent practices.
Develop and oversee WC program operating and capital budgets across the Region.
Develop and maintain a balanced scorecard to monitor and measure key program goals and outcomes, including Triple Aim goals (improved quality, affordability and patient experience), program growth, physician alignment and growth, and other goals that may be established.
Asses market and determine areas of opportunity/threat within program. Based on analysis, develop recommendations for program and services across the continuum. Identify gaps and develop a plan to fill these gaps through developing new programs or collaborating with other organizations.
Collaborate effectively across programs, hospitals and with all clinical and business divisions to develop and/or enhance programs and service delivery in a coordinated way to best serve patients and the community.
Responsible for the development and/or implementation of evidence-based, best practice clinical protocols across the Region, in collaboration with Regional and System collaboratives, to improve health outcomes across the continuum. Work with key administrative and physician leaders to gain consensus. Provide appropriate support for implementation in conjunction with key stakeholders.
Collaborate with Finance to develop pricing strategies. Define expectations for price point and determination of appropriate cost of services through analysis of input costs, standardization, evidence-based protocols, delivery in lower cost settings, etc.
Collaborate with Finance and Managed Care to develop new financing models to connect program strategies in support of affordability, high quality and coordination of care (e.g., bundled payments).
Collaborate with physician groups in the development and implementation of a Patient-Centered Medical Home Model of care, Group Prenatal Care, Televisits for WC patients.
Collaborate with clinical operations to assure the effective and efficient delivery of services including patient satisfaction, physician satisfaction, quality, workforce planning, and standardization.
Responsible for development of clinical services in each ministry in coordination with Chief Executive. Defines clinical services based on market and data analysis, identifies greatest opportunity, and recommends appropriate infrastructure required to support new services and/or models of care.
Develop and coordinate program strategies for delivery of outreach services, including telehealth.
Represent program as a government, business and community liaison.
Represent services line/programs on key System, Region and Ministry committees to formulate strategies and tactics to achieve clinical performance improvement in health care delivery.
Partner with key clinical leaders (MD, DO, CNM, Advance Practice Providers, RN, etc.) relationships across the continuum of responsibility and authority.
Establish priorities for program marketing development and outreach designed to support growth.
Develop and implement research strategies within program, monitor financial and scientific outcomes.
Identify strategic philanthropic priorities and partners with Foundations to achieve targeted goals.
Negotiate and maintain directorship, consultant and other physician agreements.
Assure that all regulatory requirements for the WC program are within compliance.
Above all, we are looking for a servant leader whose personal and professional background demonstrates a genuine passion for the mission and core values of Providence Health & Services. You have a style that emphasizes openness, collaboration, visibility, and connectivity. A strong, confident, results-oriented, and decisive leader with the capacity to balance the big picture and strategic perspective with a focus on operations and the details of execution. You can articulate how your work improves healthcare delivery in the communities that we serve.
Required qualifications and experience for this position include:
Bachelor’s Degree in health care, business, economics or related field.
Five – ten years of progress management experience in healthcare, preferably with in-depth knowledge specific to clinical program areas across the continuum.
Experience in an innovative, multi-site regionally integrated health system
Physician and medical group alignment and integration experience
Significant experience leading teams, group facilitation, project management, and building management systems
Demonstrated experience and success developing and implementing innovative clinical program growth strategies, physician and payer alignment, and consumer engagement models in a highly competitive and complex market environment.
Experience building clinical programs across the continuum of care, including ambulatory, acute and post-acute care, medical group, home and community-based sites.
A team player with strong interpersonal and communication skills; track record of developing collaborative and effective working relationships with physicians, clinicians, management, colleagues and peers; ability to motivate, lead and influence others to implement key strategies.
Knowledge and understanding of emerging health care, market and technology trends, including forces influencing the growth, utilization and delivery of cancer services.
Leadership skills including ability to prioritize and organize work; flexibility and agility to process information and adapt quickly to a changing healthcare environment; create goals and accountability; lead projects from concept to implementation in a timely manner; and achieve results.
Demonstrated experience creating a culture of excellence, including quality and service improvement.
Strong customer focus with physicians, management, colleagues, internal and external stakeholders.
Financial management skills including healthcare budgeting and financing, pricing, revenue optimization, reimbursement and payment models, and cost management.
Team training and facilitated leadership skills.
Familiarity with business intelligence tools including benchmarking best practices, data tracking and monitoring outcomes; experience developing and implementing balanced scorecards. Understands the importance of data quality, transparency and privacy concerns.
Skills in change management, Six Sigma, Lean and/or other continuous performance improvement techniques.
Understand and be comfortable in a complex matrix structured organization.
Strong professional ethics including a commitment to advance Providence’s Mission, Vision and Core Values.
Must possess strong-self motivational skills and be able to function independently without direct supervision, while involving and requesting assistance from the CCO, Regional Leadership, Hospital Administration, and others, when appropriate.
Strong strategic planning, business development, physician relations, project management and business skills. Strong communications, interpersonal relations and team building skills are a requirement for internal and external purposes.
Preferred qualifications and experience for this position include:
Experience with clinical trials and grant development
Experience with academic and community partnership models
We offer a full comprehensive range of benefits - see our website for details
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Leadership
Req ID: 251476