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Providence Health & Services Quality Specialist in Torrance, California


Providence is calling a Full Time, Day Shift Quality Specialist to Providence Little Company of Mary Medical Center Torrance in Torrance, CA.

In this position you will:

  • Functions as a facilitator to the organization-at-large and to the Medical Staff in their commitment to improving the quality of patient care and organizational performance through the Performance Improvement Program.

  • Abstract and manage appropriate data for a variety of purposes including indicator reporting projects, information management and decision making, and tracking and trending data for identification of variations in the delivery of patient care.

  • Work with the physicians and hospital personnel to develop projects for review and analysis of aggregated data.

  • Assist the Director, Performance Improvement in the planning, development, implementation and management of the hospital-wide quality improvement program which is in compliance with JCAHO and other regulatory requirements.

  • In conjunction with the department managers, medical staff and the Care Council, monitor the program's effectiveness in improving the quality of patient care and services rendered.


Required qualifications for this position include:

  • Working knowledge of JCAHO standards and/or regulatory agency requirements regarding PI/Quality.

  • Must be organized, detail oriented and like to work with statistics and evaluation of methodologies.

  • Ability to deal effectively with all levels of hospital personnel, the public and physicians.

  • Must possess excellent verbal and written communication skills.

  • Computer literacy required.

Preferred qualifications for this position include:

  • Current California State Registered Nurse License

  • Associate's Degree in a health-related field

  • 2 years experience in performance improvement or related area

  • Certified Professional Healthcare Quality ( CPHQ ) certification

  • Computer knowledge in Microsoft Word, Excel and Access programs.

About the hospital you will serve:

Providence Little Company of Mary Medical Center Torrance is a 436-bed non-profit hospital serving the greater South Bay communities of Los Angeles since 1960. We are proud of our reputation for clinical excellence, use of advanced technology, and a distinct focus on providing care with a personal, healing touch. In addition to the finest general medical, surgical, and critical care services, we offer a number of specialty programs including Cardiovascular Services, Women’s and Children’s Health, Oncology, and Emergency Care.

Providence Little Company of Mary Medical Center Torrance is the only South Bay area hospital to be named a 100 Top Hospital by Truven Health; a distinction we have held four years in a row. As a recent recipient of the Premier Award for Quality by the Premier healthcare alliance and the American Hospital Association McKesson Quest for Quality, our commitment to outstanding patient care and operational efficiency is clear.

As a member of Providence Health & Services, a Catholic-sponsored healthcare ministry, we believe strongly in respecting the dignity of each person and give special concern to the most vulnerable members of our community.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Quality Nursing

Location: California-Torrance

Req ID: 229335