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Providence Health & Services Performance Improvement Specialist - TCC in Torrance, California


Providence is calling a ( Full Time / Day Shift ) Performance Improvement Specialist for our Transitional Care Center to Providence Little Company of Mary Medical Center Torrance in Torrance, CA.

In this position you will:

  • Be a facilitator to the organization at a large and to the medical staff in their commitment to improving the quality of patient care and organizational performance through the Performance Improvement Program.

  • Be the individual that abstracts and manages appropriate data for a variety of purposes including indicator reporting projects, information management and decision making, and tracking and trending data for identification of variations in the delivery of patient care.

  • Work with the physicians and hospital personnel to develop projects for review and analysis of aggregated data.

  • Assists the Director, Performance Improvement in the planning, development, implementation and management of the hospital wide quality improvement program which is in compliance with the Joint Commission, CMS, and other regulatory requirements; in conjunction with the department managers, medical staff and the hospital.


Required qualifications for this position include:

  • Current California State Registered Nurse License and Associates degree in a health-related field

  • Working knowledge of JCAHO standards and/or regulatory agency requirements regarding PI/Quality

  • Must be organized, detail oriented and like to work with statistics and evaluation of methodologies

  • Ability to deal effectively with all levels of hospital personnel, the public and physicians. Must possess excellent verbal and written communication skills.

  • Computer literacy required.

Preferred qualifications for this position include:

  • CPHQ certification

  • Two years experience with performance improvement or related area

  • Computer knowledge in Microsoft Word, Excel and Access programs

About the hospital you will serve.

Providence Little Company of Mary Medical Center Torrance is a 436-bed non-profit hospital that has served the greater South Bay communities of Los Angeles since 1960. We have a reputation for clinical excellence and sophisticated technology while providing care with a personal, healing touch. In addition to the finest general medical, surgical and critical care services, we offer a number of specialty programs including Cardiovascular Services, Women’s and Children’s Health, Oncology, and Emergency Care. We are proud to be named one of the Top 50 U.S. Hospitals for Heart Care by Thomson Reuters, the only community hospital in California to receive this honor. We were one of five hospitals in the United States recognized by American Hospital Association-McKesson for leadership and innovation in quality improvement. We received The Choice Award by AAHCP for Outstanding Customer Service Delivery, and were one of 24 hospitals and health systems in the nation to receive the Premier Award for Quality by the Premier healthcare alliance. As a member of Providence Health & Services, a Catholic-sponsored healthcare ministry, we believe strongly in respecting the dignity of each person, and give special concern to the most vulnerable members of our community.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Administrative (Clinical)

Location: California-Torrance

Req ID: 212633