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Providence Health & Services Medical Staff Coordinator in Torrance, California


Providence is calling a Medical Staff Coordinator (Full-Time/Day Shift) to Providence Little Company of Mary Hospital in Torrance, CA.

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We are seeking a Medical Staff Coordinator who will be responsible for the administrative support to Medical/Professional Staff functions and as a key resource for the medical staff leadership. The coordinator may be required to assist with elements of the credentialing process, initial and reappointment, expirables and proctoring as assigned. Expectation includes the assistance of Committee Chairs/Chiefs with oversight of department/committee meeting management (provide support duties for designated hospital based committees, including but not limited to, agenda preparation and distribution, meeting documentation preparation, and transcription of minutes, requisite follow-up and within prescribed deadlines) as assigned. This is to ensure flow of information through established medical staff and ministry reporting and approval process. The Coordinator is expected to work in the development or enhancements of privilege delineation, including establishing criteria for said criteria with competencies. As needed, the coordinator will work with team and internal resources to support the key processes of Ongoing Practitioner Performance Evaluation (OPPE), and Focused Practitioner Performance Evaluation (FPPE). The Coordinator's scope does include the coordination, development and/or revision of departmental Rules & Regulations to ensure compliance with current practice, accreditation standards, State/Federal regulations as well as system wide regulatory requirements.

In this position you will:

  • Demonstrate excellent written and verbal communication skills in interaction with colleagues, physicians and caregivers.

  • Is proactive and timely with assignments, including all aspects of credentialing, preparation, participation and follow-ups of the medical staff meetings. Timely follow-up is expected.

  • Maintain adherence to professional, confidentiality standards established within the Department and in accordance with legal, ethical, and ministry policies.

  • Assure the integrity of the credentialing program with all medical staff documentation and maintains a state of readiness at all times for licensing, regulatory and accrediting agencies.

  • Documentation/Information Mgt:

  • Garner expertise or fluency in various applications and databases required for our work, including, but not limited to Microsoft Office (such as Word, Excel, PowerPoint), credentialing database (example of ECHO, Cactus, MDStaff, Medversant), informatics systems (e.g. Premier, Crimson, Vantage Analytics).

  • Work effectively with co-workers/caregivers and strive for a high degree of accuracy to support the integrity of the work product and reliability of the database(s).

  • Leadership/Supervision:

  • Work collaboratively in the team along with autonomy and minimal supervision. In the balance, the expectation is that job assignments are completed timely and deadlines are met or exceeded.

  • Development:

  • The Coordinator will be encouraged to take initiative of continual learning in our evolving profession which may include, but not limited to use of Healthstream class offerings, California Association of Medical Staff Services (CAMSS) and National Association of Medical Staff Services (NAMSS), Healthcare Quality Improvement, Hospital Risk Management, related Law Conference or College/University classes.

  • Competency Charting/Performance Improvement:

  • Maintain expertise in Medical Staff Bylaws, Rules and Regulations, Policies and Procedures along with working knowledge of the development/delineation of privileges process/medical staff competencies, and understand California state reporting along with National Practitioner Data Bank requirement.

  • Interface effectively with the quality, performance, risk management, regulatory and other departments to facilitate integration of safety, quality of care and risk management findings into the OPPE, FPPE, proctoring and reappointment processes with the intent to exceed or maintain acceptable outcomes. Activates and monitors proctoring process to include timely data collection, analysis, and reporting to assure compliance with rules and regulations. Expect periodic data analysis of work product/flow to assure compliance and regulatory requirements.

  • Budget Responsibilities:

  • Be mindful of productive hours and limit use of overtime (with approval only) along with careful use of resources and supplies. When possible, be able to propose change in work flow/processes to eliminate redundancy and waste in work process and supplies. Become fluent in departmental budget process, objectives and goals.


Required qualifications for this position include:

  • Current (active) National Association of Medical Staff Services (NAMSS) recognized Certified Professional Credentials Specialist (CPCS), or

  • Certified Professional Medical Services Management (CPMSM)

  • Required or must attain within five (5) years of employment date.

  • Experience in coordinating meetings, and events.

  • Strong verbal and written communication skills.

  • Demonstrates the ability to work in a fast-paced environment while handling multiple tasks and deadlines.

  • Must be familiar with and willing to expand knowledge of medical/legal issues, State/Federal Regulatory Requirements and Accreditation Standards.

  • Ability to work in a team setting and with physicians/allied health professional.

  • Excellent telephone etiquette, ability to compose professional letters, maintain documentation and minute taking capabilities ability.

  • Independent problem solver, be familiar with medical terminology and possess excellent customer service and communication skills.

  • Must have extensive Microsoft Office Suite skills, e.g., Microsoft Word, Excel and PowerPoint and credentialing database knowledge (e.g., Echo, MDStaff, Cactus or Medversant) and be attentive to detail with a high degree of accuracy.

Preferred qualifications for this position include:

  • Some college or Bachelor's Degree.

  • Three (3) years recent experience as a Medical Staff Coordinator or similar experience.

About the hospital you will serve.

Providence Little Company of Mary Medical Center Torrance is a 436-bed non-profit hospital that has served the greater South Bay communities of Los Angeles since 1960. We have a reputation for clinical excellence and sophisticated technology while providing care with a personal, healing touch. In addition to the finest general medical, surgical and critical care services, we offer a number of specialty programs including Cardiovascular Services, Women’s and Children’s Health, Oncology, and Emergency Care. We are proud to be named one of the Top 50 U.S. Hospitals for Heart Care by Thomson Reuters, the only community hospital in California to receive this honor. We were one of five hospitals in the United States recognized by American Hospital Association-McKesson for leadership and innovation in quality improvement. We received The Choice Award by AAHCP for Outstanding Customer Service Delivery, and were one of 24 hospitals and health systems in the nation to receive the Premier Award for Quality by the Premier healthcare alliance. As a member of Providence Health & Services, a Catholic-sponsored healthcare ministry, we believe strongly in respecting the dignity of each person, and give special concern to the most vulnerable members of our community.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Administrative (Clinical)

Location: California-Torrance

Req ID: 296783