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Providence Health & Services Medical Assistant-Express Care (pipeline) in Torrance, California


Express Care is an innovative and accessible care model that leverages technology to create a better experience for patients and providers. As a Medical Assistant you will perform front office, back office, and customer service functions in a concierge-like setting that focuses on providing lifestyle coaching and medical care. Under general supervision of the Clinic Provider(s), you will also assist with all general medicine or specialized medical practice duties. The Medical Assistant works closely with a team of staff including physicians and advanced level providers to ensure the delivery of high quality patient care.

Join us in building the future of patient-centered health care!

Essential Functions

•Practices within the scope of education and training. Scope competencies identified on clinical orientation / competency evaluation.

•Rooms clients utilizing best practice MA workflow and maintains client flow per schedule.

•May train other caregivers in various aspects of technical duties as assigned.

•Gives appropriate client care, sets up procedures correctly, obtains complete client information data (chief complaint/vital signs/allergies/medication updates/etc.), anticipates needs and assists providers appropriately; Performs assigned tasks appropriately and completely.

•Maintains clinical competency requirements.

•Meets compliance standard for documentation ensuring documentation is pertinent, accurate, complete confidential, and legible.

•Accurately utilizes EPIC or AEMR (ambulatory electronic medical record) appropriately and consistently to document client care. Captures /records, updates information daily.

•Conducts or assists with diagnostic tests and procedures including but not limited to capturing vitals and obtaining samples.

•Organizes stocks and maintains an orderly, clean and uncluttered work area, including but not limited to exam rooms, laboratory and client care areas.

•Maintains current knowledge of PSJH clinical policies and procedures.


Required qualifications for this position include:


  • Requires a High school graduate or equivalent.

  • Graduate of a State recognized Medical Assistant program, with externship hours completed required.

Experience : Requires one (1) experience as a Back/Front Office Medical Assistant in an ambulatory care setting or medical group practice. Two (2) years strongly preferred.

Working knowledge of software including Microsoft Word, Windows, Outlook, Excel.

License / Certification:

Valid and current BLS (CPR) certification required upon hire

Valid and current California Driver’s License

Current automobile insurance for employee-owned vehicles

Preferred qualifications for this position include:

Bi-lingual skills a plus (Spanish)

Medical equipment and supplies as specified by the clinic;

Computer or Laptop, Telephone, Scanner; Printer; Facsimile; Photocopier; Calculator

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Variable

Job Category: Medical Assistant

Location: California-Torrance

Req ID: 238860