Providence Health & Services Hospice Home Care Community Liaison - Greater Los Angeles Area in Torrance, California
Providence is calling a Full Time, Day Shift, Hospice Home Care Community Liaison to Providence TrinityCare Hospice in Torrance, CA.
Will be covering the Greater Los Angeles area
In this Position you will:
Develop marketing tactics and strategies to implement action plans with Managers and Planning Groups, Case Managers / Care Coordinators, Physicians, Hospitals and Skilled Nursing Facilities to ensure continuity of care and service in the assigned service areas.
The goal is to improve customer service, increase referrals, establish and maintain relationships with referral sources, facilitate patient admissions, identify opportunities for improvement, evaluate the effectiveness of one's own activities through data collection integration and analysis, provide education both internally and externally, participate in related targeted professional activities, and foster staff responsibility for customer service.
Required qualifications for this position include:
3 years experience / responsibility in hospice, home health or skilled nursing facilities, with knowledge to market, evaluate patients, problem solve and educate on hospice theory and practice
Must be a California licensed driver with an automobile that is in good working order and insured in accordance with state and / or PH&S / Providence TrinityCare Hospice requirements
Preferred qualification for this position include:
RN or LVN strongly preferred
Some college education preferred.
Demonstrated strong micro / personal computer experience
Proficiency with Microsoft Office applications and capable of mastering new software applications in a timely manner (e.g., Suncoast)
Ability to communicate clearly and effectively, make effective verbal presentations and write effective reports
Proven ability to be flexible and responsive to customer needs
Strong interpersonal skills and effectiveness in working well within a team environment
Ability to speak and understand both English and Spanish language(s) with the ability to comprehend and communicate effectively preferred.
About the hospice you will serve:
Providence TrinityCare Hospice, established in 1977, is the oldest and largest non-profit hospice in Southern California and the first to be licensed by the State of California. Caring for people in Los Angeles and Orange Counties with professional teams. Providence TrinityCare Hospice is Medicare Certified and CHAP (Community Health Accreditation Program) accredited. We also provide the only specialized pediatric hospice service in Los Angeles County.
As the only pediatric hospice in Los Angeles County, Providence TrinityKids Care understands the impact a seriously ill child can have on the life of a family. A specialized division of TrinityCare, TrinityKids Care helps children with life-limiting illnesses leave the hospital in order to spend as much time as possible at home with their families.
We offer a full comprehensive range of benefits - see our website for details
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Administrative (Clinical)
Other Location(s): California-Santa Monica, California-Los Angeles, California-Pacific Palisades, California-Marina Del Rey
Req ID: 222963