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Providence Health & Services Director of Operations, Clinical Institutes in Torrance, California


Providence is calling an Operations Director, Clinical Institute to Providence St. Joseph Health in Southern, CA.

In this position you will:

Be accountable for executing the strategic plan of the Clinical Institute for Providence St. Joseph Southern California. In addition, specific focus areas will include:

  • Implementation of standardized evidence-based clinical practice guidelines

  • Implementation of new care delivery models and new programs as identified and prioritized by Clinical Institute leadership

  • Quality monitoring and improvement for the Clinical Institute Operating Commitments and Executive Metrics

  • Growth in market share

  • Progression of physician alignment


Required qualifications for this position include:

  • Bachelor's Degree in Health Science discipline.

  • 5 years management related experience.

  • Experience practicing in acute, outpatient or other medical care environment.

  • Experience working in health care systems.

  • Must possess strong interpersonal skills (political Savvy) and flexibility in working with administrators, physicians and multidisciplinary teams.

  • Excellent oral and written communication skills, including effective listening and presentation skills.

  • Demonstrates self-motivation with demonstrated ability to take initiative, prioritize work, manage time and respond effectively to rapidly changing environment.

  • Ability to use cognitive thinking skills, leads inter-disciplinary groups, and prioritizes and organize work in an accurately and timely manner.

  • Ability to facilitate meetings and develop teams, negotiate difficult conversations and manage projects/plans according to timelines and expected results.

  • Successful history of working with physicians is required.

  • Ability to develop, direct, coach, and motivate staff to provide quality service with effective/outstanding outcomes.

  • Demonstrates excellent analytical, organizational, negotiation and problem-solving skills, with the ability to identify, measure and achieve goals. Ability to negotiate a favorable outcome under challenging conditions.

  • Knowledge of health care trends, services and practice

  • Effective computer and analytical skills necessary to interpret quantitative and qualitative data relevant to service line.

  • Strong data mining, project management, and lean experience.

Preferred qualifications for this position include:

  • Master's Degree in Health Care, or equivalent experience in service line administration.

About the Region you will serve.

For nearly 70 years, Providence Health & Services, Southern California, has provided quality and compassionate health care, building on a tradition of excellence, innovation, teamwork and outreach to those most in need.

Anchored by five award-winning comprehensive medical centers, Providence provides a full spectrum of care that includes a range of specialties, signature services, outpatient and home care and the well-regarded Providence Medical Institute, a group of physicians and primary and urgent care clinics throughout the greater San Fernando Valley and South Bay. Providence is focused on providing the communities it serves with preventive care, education and leading-edge diagnostics and treatment. The organization includes numerous outreach programs. hospice and home care and even our own Providence High School, a Blue Ribbon college-preparatory campus.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Non-Clinical Lead/Supervisor/Manager

Location: California-Torrance

Req ID: 260503