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Providence Department Assistant in Torrance, California


Providence is calling a Department Assistant (Full Time/Day Shift) to Providence California Regional Services in Torrance, CA

We are seeking a Department Assistant, who will walk under the direction of the Department Director, complies, runs and performs basic analyses of charge accuracy and charge edit reports. This position also provides support to the regional Billing Supports Services Department, including but not limited to maintaining department files, taking department minutes, ordering supplies, and coordinating services as needed.

In this position you will have the following responsibilities:

  • Demonstrate the core values of the organization

  • Provide effective and timely feedback relative to requests for service

  • Treat customers with respect, dignity, compassion, and tolerance

  • Display flexibility, team spirit, respect, honestly, politeness, and accountability when dealing with customers and staff

  • Communicates effectively both verbally and written

  • Provide a professional and supportive level of service to the management team

  • Comply, run and analyse an array of charge accuracy reports, including but not limited to pre and post charge errors, charge editable activity and reminders

  • Provide assistance to clinical departments in correcting charge errors

  • Provide information to clinical departments on documentation requirements necessary to support charging activity

  • Ensure all accounts are reviewed and that the accounts are properly documented

  • Perform other auditing, charging, billing and coding assignments as assigned

  • Provide administrative support coordinating meetings, attending and documenting department meetings

  • Coordinate and process all supply, equipment and service ordering

  • Maintain departments files

  • Assist the department director and managers as needed

  • Require competency with computer tools used in performing duties

  • Responsible for responding to all electronic messages in a timely fashion

  • Responsible for working accounts timely

  • Responsible for effectively managing information flow

  • Responsible for staying current with payor charging protocols, billing and coding requirements

  • Responsible for complying with organizational training requirements

  • Responsible for continuing to develop Auditing, Coding and Billing knowledge


Required qualifications for this position include:

  • Bachelor's Degree

  • Computer skills, including Microsoft Excel

  • Ability to establish and maintain cordial, cooperative working relationships with personnel throughout the organization

  • Previous Hospital auditing, charging and coding work related experience

About the hospital you will serve.

Anchored by five award-winning comprehensive medical centers, Providence provides a full spectrum of care that includes a range of specialties, signature services, outpatient and home care and the well-regarded Providence Medical Institute, a group of physicians and primary and urgent care clinics throughout the greater San Fernando Valley and South Bay. Providence is focused on providing the communities it serves with preventive care, education and leading-edge diagnostics and treatment. The organization includes numerous outreach programs. Hospice and home care and even our own Providence High School, a Blue Ribbon college-preparatory campus.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Administrative (Non-Clinical)

Location: California-Torrance

Req ID: 281194